Step 1
Ask
Request a simple 1–5 rating while the customer experience is still fresh.
S5 · Reputation Management System
Turn Customer Feedback Into a Stronger Reputation
Aboova asks for ratings, identifies happy customers, requests public reviews and catches poor experiences early so your team can make them right.
RatingsReviewsRecoveryReputation
MORE REVIEWS. EARLIER FEEDBACK. STRONGER TRUST.
What S5 does
One Reputation System From Feedback to Follow-Up
S5 turns completed customer experiences into clear next actions — helping happy customers share their experience while routing unhappy customers toward recovery.
Step 2
Reach
Use WhatsApp first, with SMS and Email fallbacks where needed.
Step 3
Classify
Interpret the customer's rating and route the response into the right path.
Step 4
Review
Invite satisfied customers to leave a public review through your approved review link.
Step 5
Recover
Identify poor experiences early and hand them off for personal follow-up.
Step 6
Strengthen
Build more trust, protect your reputation and improve customer experience over time.
What's included
Everything You Need to Turn Feedback Into Reputation Growth
- Automated Rating Requests
- 1–5 Rating Classification
- WhatsApp Rating Ask
- SMS Rating Ask
- Email Rating Ask
- Rating Follow-Up
- No-Response Tracking
- Public Review Requests
- Review Link Delivery
- Positive Rating Routing
- Negative Experience Detection
- Make-It-Right Follow-Up
- Customer Care Escalation
- Reputation Outcome Tags
- Multi-Channel Fallback
Choose your setup
Choose How You Want Your S5 System
Install the system yourself or let Aboova configure everything for your business.
Snapshot + Done-For-You · Recommended
Recommended
$997
One-Time Payment
We Build It Around Your Business
Aboova installs, configures, personalizes, tests and activates the complete S5 system for you.
- Complete S5 snapshot
- Snapshot installation
- Business-specific configuration
- Review link configuration
- Rating workflow setup
- Brand customization
- Logo and business identity
- Custom values
- Email & SMS configuration
- WhatsApp where applicable
- Message personalization
- Customer care handoff configuration
- Workflow verification
- Channel testing
- End-to-end QA
- Production activation
Done-For-You
You Give Us the Business. We Deliver the System.
1
Purchase S5 + DFY
Choose the fully implemented package.
2
Book Activation Call
We learn your business, review platforms, customer journey and reputation goals.
3
We Transform It to Your Brand
We configure and personalize the complete system to your business — rating requests, review links, messages, escalation rules and workflows — then test and activate it, ready to operate.
Not just installed. Configured, tested and ready to protect your reputation.
Build your AI workforce
Start With One System. Add More When You're Ready.
Choose any combination of Aboova AI Workforce systems.
Why businesses use S5
Turn Better Experiences Into Better Reputation
More Positive Reviews
Make it easy for satisfied customers to share their experience publicly.
Catch Problems Earlier
Low ratings are identified before they become bigger reputation issues.
Faster Service Recovery
Unhappy customers are automatically routed toward personal follow-up.
Less Manual Chasing
Rating requests and review follow-up continue automatically across multiple channels.
Stronger Customer Trust
Consistent feedback, faster recovery and more reviews strengthen how customers see your business.
Ready to Build a Stronger Reputation?
Give your business a reputation system that asks, listens, routes and follows up after every completed customer experience.